Empowering Customer Experience through Generative AI:

Strategies, Impact, and
Future Possibilities

icon

04th August 2023

icon

05:30 PM onwards

icon

ITC Grand Maratha, Mumbai

hero

Overview:

The conference on "Empowering Customer Experience through Generative AI: Strategies, Impact, and Future Possibilities" is a premier gathering that brings together industry experts, thought leaders, researchers, and practitioners to explore the transformative power of Generative Artificial Intelligence (AI) in shaping and enhancing customer experiences. The evening aims to provide a comprehensive platform for knowledge exchange, insightful discussions, and networking opportunities, focusing on the strategic implementation, impact assessment, and prospects of Generative AI in the realm of customer experience.

Key Discussion Points:

Keynote Speakers

img

Nikhil Thapar

Head of Field Marketing,
INDIA & MENA

img

Vijai Shankar

Vice President
Product Marketing & Strategy

img

Harshni Sreedhar

Business Head, India

Agenda

Time Title
05:30 pm – 06:00 pm Arrival and Registration
06:00 pm – 06:05 pm Welcome Note – Nikhil Thapar
06:05 pm – 06:25 pm – Keynote Presentation – Vijai Shankar, Vice President Product Marketing
06:25 pm – 06:50 pm Fire Side Chat – Harshni Sreedhar, Business Head, India + Anil Joglekar, Managing Director & Founder - CS InfoComm
06:50 pm – 07:35 pm Open house panel – Moderated by Harshni Sreedhar.
07:35 pm – 07:40 pm Thank you Note!
07:40 pm onwards Conversations over Dinner & Drinks!

Registration Ended